Privacy Policy


A&H Roofing Services Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you contact us, or otherwise use my services through Facebook or its related sites and services. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Facebook or any third party services you access through Facebook. You can reference the Facebook Privacy Policy to learn more about its privacy practices. 1. Personal information To allow us to contact yourself to arrange a quotation or to help you with any queries , you must provide us with certain information such as your name, email address, and postal address . 2. Why we Need Your Information and How we Use It In order to provide our services, such as quotations or to provide customer support; we require your information to attend to this. Once the work is complete, your details shall be removed from our system. 3. Information Sharing and Disclosure No details are passed to third parties. Compliance with laws. We may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others. 4. Data Retention We retain your personal information only for as long as necessary to provide you with our services. However, we may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. We generally keep your data for the following time period: 7 years. This is the UK legal requirement from HMRC. This information is kept safely and where appropriate and in a paper form (eg post office receipts) these are kept in a locked storage box. 5. Transfers of Personal Information Outside the EU Currently no personal information is shared outside the EU apart from those who purchase an international sale. Then the above information is still adhered to. Royal Mail is used as a postal courier and please email me if you would like more information on their Privacy Policy. 6. Your Rights If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These are described below: Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below. Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request. Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, We will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. Complain.

If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority. How to Contact Us For purposes of EU data protection law,